Birst Review

San Francisco, CA
Deployment Model:
Intended Users:
Free Trial:
On-premise, Cloud
Small, Medium, Large
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Why Birst

Birst's software comes in two versions so that companies can choose a software based on their needs.

Product Details

Birst takes your raw data, runs it through their Extract, Transform, Load (ETL) process and then automatically builds a data warehouse to make it ready for analysis. Birst make their data accessible through visual analytic and reporting tools so users can get answers to hard questions. Birst’s software is aimed at all business users from IT to marketing to executive management.

Birst’s BI software comes in two editions: the Discovery edition and the Enterprise edition. The Discovery edition is the more basic software and is aimed at the users who need fast and simple information. It comprises of ad hoc analytics, dashboards, and mobile analytics. The Discovery edition is also recommended for data that comes from one or two sources and already contains historical context.

The Enterprise edition contains all the features of the Discovery Edition, plus adds automated data warehousing, data mashups, and dimensional database management.

Birst also provide data analytic solutions that are specifically for the following users – sales, Marketing, Finance, HR, and supply chain.


Birst has a wide variety of features, such as big data services, data warehouse automation, and managed data mashups. You can also access your BI data from mobile devices, such as iPad and iPhone. The BI solutions also work with any of your existing systems, such as Salesforce, SAP, or Microsoft Analysis Services.

Analysis Features
  • Ad Hoc Analysis?
  • Issue Indicators?
  • Online Analytical Processing (OLAP)?
  • Predictive Analysis?
  • Profit Analysis?
  • Trend Indicators?
  • User Friendly Interface?
Reporting Features
  • Ad Hoc Reporting?
  • Automatic Scheduled Reporting?
  • Customizable Dashboard?
  • Customizable Features?
  • Dashboard?
  • Financial Forecast/Budgeting?
  • Graphic Benchmark Tools?
  • Multiple Languages?
  • Performance Measurements?

Target Market

Birst’s customers include all sizes and industries - below is a partial list.

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Customer Service & Support

Birst provides 24/7 technical support, live phone support during regular business hours, and a support portal. The support portal allows users to access information on troubleshooting and other general inquiries. Birst also provides tutorials free of charges so users can get their feet wet before deployment.


Although easy to produce, reports are limited to basic ad-hoc reports.

Some users have expressed frustration with limited product support. Perhaps most relevantly, this includes a lack of non-English language user support. Users have also had difficulty discovering the source of errors in reports, and issues resolving them with the support team.

Additionally, iOS users cannot use Birst because it is an Adobe Flash-based software.



Birst is the only enterprise-caliber Business Intelligence platform born in the cloud. Less costly and more agile than Legacy BI and more powerful than Data Discovery, Birst is engineered with an automated data warehouse and rich, visual analytics, to give meaning to data—all types and sizes. Coupled with the agility of the Cloud, Birst gives business teams the ability to solve real problems. Fast. Find out why Gartner named Birst a Challenger in its most recent BI Magic Quadrant and why more than a thousand businesses rely on Birst for their analytic needs.

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Summary: Birst's software comes in two versions so that companies can choose a software based on their needs.

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